Read the sections on random draws and consumption, virtual items, refunds, enforcement and service closure carefully. Collections are not investments, cash returns or a promise of perpetual operation. These terms preserve your mandatory consumer rights.
01Scope and acceptance
These terms cover ccrgame.com, official CCR clients and online game services. Our Privacy Policy separately explains personal data processing. Gameplay and event rules apply only when clearly disclosed in advance and consistent with applicable law and these terms.
Please read and expressly accept these terms when registering, signing in or enabling a feature that requires acceptance. Visiting a webpage alone is not consent to optional data processing. Any processing requiring consent must have its own valid consent. If you do not accept, do not create an account or use game services requiring acceptance.
If you obtain content, sign in or purchase through Steam, its Subscriber Agreement, platform rules and refund policy may also apply to those platform services. They do not remove CCR’s own responsibilities.
02Age, location and guardians
You must meet the age and eligibility requirements of local law and your distribution platform. Players below the age of independent contractual capacity should read these terms with a guardian and obtain guardian consent where required. Guardians should reasonably supervise play time and spending.
The service is not specifically directed to children. Guardian permission does not override statutory age, identity verification, play-time, spending or regional restrictions. We may restrict or withhold services where applicable protection requirements cannot be met.
If a child has provided information or made a purchase without required authorization, contact ccr@ccrgame.com so that we can investigate and take appropriate action.
03Accounts, sign-in and security
Accounts save your progress and collections. Depending on the available sign-in method, we process an email address, password hash or platform identity such as Steam. Provide accurate information you are entitled to use, secure your email, platform account and device, and do not share passwords, verification codes, session credentials or Steam authentication tickets.
Use official sign-in and linking flows. Merging accounts or linking and unlinking identities may affect item ownership or access; review the displayed consequences carefully. Do not sell, rent, share or transfer accounts unless an official feature expressly permits it.
Report suspected account theft, unusual access, linking or item changes promptly. We investigate identity and operation records; an action originating from an account does not automatically remove our responsibility for security failures.
04Collecting, random draws and forging
CCR is an online game centered on long-term collecting, including random draws, five-card forging, the Hand, Card Pool, Vault, Museum and available Auction House features. Availability depends on the current game version and official announcements.
Random draws do not guarantee a particular card or rarity. Conditions, costs and applicable probabilities are those available in the game before the action. Changes should be clearly disclosed in advance and do not retroactively alter completed draws. Do not treat draws as an investment or a way to earn money.
Forging consumes five eligible subcards. Discarding, refreshing the Card Pool, moving items, claiming rewards, listing and completing trades may consume resources or change item location or ownership. Review prompts and selections. These actions usually cannot be undone yourself, without limiting investigation, correction or remedies for errors, unauthorized transactions or legal requirements.
The server records and validates account state, random results, inventory and economic ledgers. During delays or disconnections, verified server records support reconciliation and you may dispute errors. Server authority is not a reason to refuse investigation of demonstrable mistakes.
05Virtual items and in-game auctions
Cards, Relics, Gold, Gems and other items are digital content or usage rights within the game. Unless required by law or expressly stated otherwise, they cannot be redeemed for cash and are not deposits, securities, cryptoassets or ownership of real-world property. We do not guarantee value, appreciation or liquidity.
Use available official trading channels and follow disclosed listing, bidding, fee, claiming and expiry rules. Auctions operate under game rules and currencies; we do not guarantee real-world item prices. Unreleased features are not current service commitments.
Do not use unofficial cash trading, top-ups, automated farming, sham trades or price manipulation. After verification, we may freeze, correct or trace items obtained through exploits, theft or fraud, with explanations and an opportunity to appeal. Legitimate interests of good-faith players are handled under applicable law.
06Purchases, orders and refunds
A purchase is available only when a feature is actually offered and its price, currency, content and conditions are displayed before purchase. A free demo does not mean every future feature is free or that top-ups are currently available.
For purchases through Steam or another platform, check orders and request refunds through that original platform, subject to its current policy and mandatory consumer law. Never give anyone payment passwords or verification codes.
For duplicate charges, missing content, unauthorized purchases, spending by minors or other disputes, retain your order reference and contact the platform and us for assistance. Consumption or transfer may affect refund eligibility, but no blanket “all sales final” rule removes statutory rights.
07Fair use and enforcement
Do not duplicate items through exploits, forge requests, bypass authentication or rate limits, manipulate economic results, steal accounts, spread malware, attack services or collect other people’s personal data without authorization. Unauthorized scripts, bots or coordinated accounts must not disrupt collecting or market integrity.
Do not publish unlawful, infringing, fraudulent, harassing, hateful or child-endangering content. This includes player IDs, profile information and community posts. Third-party communities also apply their own rules.
We use proportionate measures based on evidence, impact and repetition: warnings, content action, feature restrictions, temporary suspension or account termination. Urgent protective action may precede an explanation, which is provided where it does not compromise an investigation or legal obligations. Appeal by email; we will review relevant records and correct mistaken action.
08Intellectual property and player content
Game software, art, music, marks and text belong to their respective rights holders. Subject to these terms and platform rules, you receive a limited license to use official services for personal entertainment, without a transfer of intellectual property. Uses expressly permitted by law remain available.
You may share experiences, screenshots and gameplay subject to third-party rights, platform rules and official asset guidelines. Do not impersonate us, unlawfully distribute clients or commercially sell game artwork without permission.
You retain rights in your lawful original content. For submitted player IDs, profile content and feedback, you permit only the use necessary to provide, display, moderate and maintain the relevant service. Other commercial uses require separate authorization.
09Updates, maintenance and closure
The game requires internet access. Maintenance, faults and platform changes may interrupt access. We take reasonable care to maintain the service, announce planned maintenance where practicable, investigate failures and respond to their actual impact.
Content, features and rules may evolve. Material changes affecting existing purchases, collections or other important interests will be explained in advance through the website, in-game notices or another effective channel, with choices or remedies required by law. Test resets must follow rules clearly shown before participation; testing is not blanket permission to erase progress.
If we permanently close the service, we will give legally required advance notice explaining the closure date, outstanding orders, remaining paid entitlements, data handling and contact arrangements. We cannot promise perpetual operation; this does not remove legal notice, refund or compensation obligations.
10Responsibility, leaving and disputes
We remain responsible under applicable law for our breaches, faults and security obligations. These terms do not exclude liability for intentional misconduct, gross negligence, personal injury, fraud or other liability that cannot lawfully be excluded. There is no blanket zero-liability or amount-paid cap.
You may stop using the service and email ccr@ccrgame.com to request account closure or data action. We reasonably verify identity to prevent malicious requests and explain pending trades and legally retained records. Closure may make progress and entitlements unrecoverable; we explain the consequences before completion.
Please first contact us with relevant facts so we can seek a good-faith resolution. You may still approach competent authorities, regulators or courts with lawful jurisdiction. Mandatory consumer and data protection rights applicable in your habitual residence are preserved. These terms do not impose mandatory arbitration or waive collective remedies.
11Changes and contact
This version is published and effective on 31 October 2026. Material updates will be clearly notified before they take effect. Where law or the nature of a change requires renewed agreement, we obtain it separately instead of relying on continued browsing. Updates do not retroactively remove accrued legal rights.
Operator: Nan. For service questions, appeals, refund assistance and privacy requests, email ccr@ccrgame.com. Do not send passwords, verification codes, full card numbers or unsolicited identity documents by ordinary email.